Customer Testimonials

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Google Nov 30, 2022

(Translated by Google) Very good service attentive friendly (Original) Muy buen servicio atentos amables

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Google Nov 29, 2022

Your service department does not let down. Professional and informative. Great customer service

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Google Nov 28, 2022

I had excellent service, so I chose the highest possible rating.

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Google Nov 27, 2022

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Google Nov 26, 2022

Excellent service from sales Caleb and his team!!

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Google Nov 21, 2022

Your sales person Gus helped us get into a car we have been dying to purchase for some time. Overall the service was amazing. Digitally signing everything was a game changer as well. Loved not having to wait for paper to be printed.

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Google Nov 21, 2022

I got in for an oil change and did not spend up to 20 mins. Quite a quick turn around

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Google Nov 20, 2022

Appointment availability and great personalities. 👍

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Google Nov 14, 2022

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Google Nov 12, 2022

Like the fact that you guy send me text messages when I'm due for a service call.

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Google Nov 11, 2022

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Google Nov 3, 2022

I really appreciate the cuality of the service on my car. Nobody knows VW s like the dealership and I understand they have the mechanics tools and the professional human knowledge better than no one to help me out with my car problems. Thank you so much today I drive my car with confidence knowing everything is alright. Luis

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Google Oct 25, 2022

I liked getting the video of the under carriage of the car. I wish that if you have an appointment for an oil change that they get it in and do it right away. I was there for almost 2 hours. That is a little inconvenient to go to the dealer.

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Google Oct 15, 2022

Caleb at Covina VW is a professional and courteous

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Google Oct 13, 2022

Between Cody, Kevin and Laura they where able to get me the terms that I needed to walk out with a brand new 22' Tiguan. I was very satisfied with the trade in value that was offered to help with the down payment. Very honest and would suggest anyone who's looking for car to give them a shot.

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Google Oct 1, 2022

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Google Sep 19, 2022

Excellent Customer Service with the Sales Rep as well as the Manager who is easy to talk with. I got everything I need to close the sale after going through several dealerships. Will definitely buy here again when their Electric Vehicles become available. Thank you VW West Covina Team!!!

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Google Sep 12, 2022

Great service and team!

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Google Sep 11, 2022

It was a fantastic buying experience. The salesperson (Gustavo) was great. I would definitely recommend Gustavo and Covina VW to my friend's and Family.

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Google Sep 6, 2022

The process was so smooth. Great rate, great price. Shout out to Eric for his excellent service. He went above and beyond for me. I had a great experience

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Google Sep 2, 2022

Everything went quite well. My key was made in 45 minutes, as promised by the service advisor. Everyone was professional and courteous.

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Google Aug 12, 2022

Great dealership and purchasing experience. Caleb, Laura, and Kory know how to make customers happy.

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Google Aug 11, 2022

(Translated by Google) Very kind all the employees thank you very much (Original) Muy amables todos los empleados muchas gracias

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Google Aug 6, 2022

Charles Liautaud was very helpful and courteous. He even found a replacement wheel for me in less than a day. I will be back for further service for my Golf R.

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Google Aug 4, 2022

Prompt, friendly service. Clean lobby at dealership and clean restrooms. Complimentary coffee

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Google Aug 4, 2022

All service consultants team, especially Jessie and Ruben, have consistently been very accommodating, friendly and always take ownership of my issues at hand, since 2000 when I bought my 1st VW. And that was 3 VWs ago! Very happy with VW products, it's values, and services.

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Google Aug 1, 2022

Jessie, Ruben are very friendly and accommodating. Pete the mechanic does excellent work.

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Google Jul 31, 2022

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Google Jul 30, 2022

My check engine light was on while I was close to Covina. I was out of town and basically needed all the carbon buildup from my engine cleaned before I could make my way back to Northern California. I dropped the car off the next morning and picked it up early afternoon the next day. I'm a queer woman of color and had no problems whatsoever. I highly recommend them.

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Google Jul 25, 2022

All my experience with Covina VW have more then meet expectations.

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Google Jul 24, 2022

I made my appointment online and they took me in as soon as I arrived. They recommended additional service but weren't aggressive or overbearing about it, which I appreciated. I usually try to avoid the dealership service departments because of their hard sell tactics. I appreciated their subtlety.

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Google Jul 23, 2022

Great customer service by Charles everytime

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Google Jul 21, 2022

My request for service was accommodated right away for fixing a nail in the tire flat. Within 15-minutes of my call, I was at the dealer registering for service.

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Google Jul 18, 2022

David, our sales representative was very attentive, thoughtful, and truly listened to our hopes for a car purchase, which had limitations due to our family budget.

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Google Jul 17, 2022

Great purchasing experience love no pressure sales Thank you David for you awesome service and explaining everything about ID4 Great financial team they can be little faster 😉 Very clean dealership modern design well organized Clean bathrooms Overall great experience definitely go back for another car

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Google Jul 14, 2022

Used to get my jetta serviced there never had bad experience also recently stopped in cuz I'm car shopping didn't find anything and even on the car shopping side of it also a good experience.🤙

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Google Jul 14, 2022

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Google Jul 11, 2022

Awesome dealership. Great staff in sales and service. Always a friendly comfortable environment.

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Google Jun 27, 2022

Where do I begin. If I could I would give this place a higher rating. The building itself is beautiful, clean, very well taken care of. The staff was amazing, my favorite had to be Kevin. He was an absolute blast to work with, he took everything I said into consideration, he wasn’t pushy at all. I was stuck in a Volkswagen lease and they helped me out of it and into something I truly love and happy with. I love Volkswagen and once I’m ready to purchase again I will definitely be coming back here. I truly ...

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Google Jun 2, 2022

Very helpful sales people. Eric

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Google May 23, 2022

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Google May 18, 2022

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Google May 15, 2022

Special thanks to Kevin for all his patience & help. My dad loves his new Tiguan & feels very safe in it. Highly recommend Covina VW & will continue to do business with them for upcoming years.

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Google May 12, 2022

I needed a proof of correction certificate for a recall on my vehicle. I had completed this when I was living in Dallas, but needed a certificate from Ca since I moved back. I spoke to Brandon and he was not just super helpful but he was so kind and has such a pleasant speaking voice. He went above and beyond to get this done very quickly. If every customer service was executed the way he delivered I think this world would be a better place. Kindness goes a long way. The overall staff was generally helpful as well. Even ...

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Google May 2, 2022

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Google Apr 3, 2022

Customer service is always great

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Google Feb 19, 2022

Our family has been coming to Bozzani for well over 30 years. My father bought a Porsche from Bozzani Porsche when it was a Porsche dealership. I purchased my first Jetta from Bozzani in 2007, and purchased another one in 2018. I get great service, I get taken care of promptly, and the gentlemen (3) at the service desk, all three of them, are great to work with. I’ve been working with Charles Liataud for 10 years. My car is always clean when I get it back, and he always does a fantastic job to get my price down. This is what excellence looks ...

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Facebook Feb 13, 2022

Mrs Peggy Abbott is an honest, knowledgeable, straight forward Woman. Always has her clients best interest first and foremost. Works extremely hard and diligently for her clients!! God bless you for helping me earn so much in just few days. i will forever remain loyal and always invest with her. contact her Email: [email protected] WhatsApp +14752951383.

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Google Jan 12, 2022

They helped me out with my car, I'm very grateful

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Facebook Jan 9, 2022

I have bought two Jettas from Bozzani Volkswagen and they have the best service. The service guys are the best. Always treated good at this dealership. Just had my car serviced there the other day.

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Google Dec 3, 2021

Excellent service and friendly staff.

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Google Nov 12, 2021

This guy Charles is very helpful and has a lot of knowledge about things related to Volkswagen cars in general and he’s very friendly.if you stop by here make sure you ask for Charles.

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Google Oct 24, 2021

Thqe service was excellent!!! I was in and out in no time

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Google Oct 8, 2021

Very nice dealership. Friendly people and nice cars.

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Google Oct 6, 2021

Had my car serviced. Contact person has been Ruben. Kept me updated as to process of 5 year service. Friendliness excellent.

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Google Aug 26, 2021

Daniel and his manager was nice.

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Google Aug 25, 2021

I just bought a VW JETTA from Bozzani VW in Covina. Frank Muñiz and Laura Mahecha helped with the purchase. I am extremely happy with their professionalism and friendliness. I highly encourage anybody to pay them a visit. You will not be disappointed. Laura in Finance made the paperwork process really easy and fast. Mr. Bozzani thanked us personally for the business. Now, that is awesome service!!

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Google Aug 24, 2021

Excellent service provided by Dennis walker Derek Reyes Colleen Sanifilippo Staff at The Service Counter Staff at the Parts Counter They all deserve to have 10 of or 10 as they go out of their way to provide the highest quality service with the most respectful way. And I am sure it is all because of the Mr. Bozzani's Leadership and Coaching to have such excellent staff. Bravo and thank you making this car buying experience so pleasant and easy. Alex E

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Google Aug 9, 2021

Thank you Kevin and the store manager, me and my husband traded in our Ford edge and now we are driving our new 2021 vw atlas.

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Google Aug 2, 2021

Great crew. They were really helpful. Kevin/John pulled out all the cars I was interested in looking at and answered all my questions. Paper work part of it was super easy and not stressful. 10/10 would recommend. Thanks again guys loving the Tiguan.

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Google Jul 25, 2021

(Translated by Google) Thanks to the seller Keven helped us with everything and explained everything well (Original) Gracias al vendedor Keven nos ayudó con todo y nos esplico todo bien

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Google Jul 6, 2021

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Google Jun 24, 2021

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Google Jun 22, 2021

Excellent customer service. Extremely fast transaction. Transparent pricing provided prior to arriving at the dealership and unchanged throughout purchase.

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Google Jun 22, 2021

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Google Jun 12, 2021

This dealer is the best place to go for your next car. Everyone was amazing. The moment I submitted a request for a quote, it literally took 5 minutes and I was already in contact with Derek. This was my first time getting a car, and Derek Reyes made it so easy with his level of professionalism and his knowledge. Anyone can get a car from anywhere, but If you want to get the best service along with the car, go see Derek. Thank you Derek and Covina Volkswagen Dealer Staff.

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Google Jun 11, 2021

They took care of my warranty issue and through in an oil change and a car wash.

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Facebook May 28, 2021

sales men are awesome good prices and inventory

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Google May 27, 2021

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Google May 23, 2021

I went to buy a VW Atlas and the sales people were great. Derek was the one that helped me find what I was looking for. He answered all of my questions. In the finance department, Laura was very helpful. She is very friendly and kind and explained everything with details.

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Google May 16, 2021

Anthony is amazing! He was super patient and willing to work with my busy work schedule. Always responsive over texting and helpful! Good vibes from him all the way, and that matters in customer service! He doesn’t pressure you or try and push the sale. He lets you know the important stuff as well as questions you may have! I’m glad to have leased my new ‘21 Tiguan!

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Google May 15, 2021

Everyone is nice, no pressure buying a car from them. They were very helpful.

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Google May 8, 2021

Brought my 2018 Tiguan in for service. What a great experience. Ruben was extremely polite and happy to explain everything. The car is running great. Absolutely recommend Bozzani.

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Google May 3, 2021

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Google May 2, 2021

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Google Apr 29, 2021

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Google Apr 26, 2021

We had a great experience with Anthony at Bozzani Volkswagen. He gave us a great offer and was communicative and efficient. We would do business here again.

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Google Apr 26, 2021

I was in and out of there so quickly! Charles is awesome!

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Google Apr 25, 2021

If you are thinking in getting a new vw you have to go Covina Bozzani VW.

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Google Apr 12, 2021

I just picked up a brand new 2021 VW ID.4 1st Edition off the lot. I had a lesser one on order somewhere else but wanted the launch edition. A couple places I contacted that had one for sale had crazy markups over MSRP and gave me a runaround about financing. I called up Bozzani and spoke with Derek Reyes. He gave me an amazing price which was not marked up from MSRP and great lease rate on the phone. I couldn’t believe it was true but agreed to drive over an hour the next morning to purchase the vehicle. ...

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Google Apr 12, 2021

Absolutely a wonderful experience! Made an inquiry through the website, Derek responded immediately and kindly. Made an appointment, saw some choices, he listened to my concerns, and I am so happy with my Atlas. Honestly, the best, friendliest, smoothest car-buying experience, Love the whole dealership and Derek was a pleasure to deal with. Also Laura in finance was delightful. Don't think I'll need another car for years (this is a classic), but will certainly refer and come back to Bozzani.

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Google Apr 12, 2021

Great experience at Bozzani VW! A big THANK YOU to Kevin Muniz for getting us an amazing deal. He was courteous, helpful and nice to work with.

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Google Mar 31, 2021

Celeste was very patient with us as we decided which car would best suit us and our family. She didn't pressure us into buying, and she is very knowledgeable in her field. Once we decided on our car she worked with us to get the financing we wanted. Celeste even went above and beyond to show us the brand new ID.4 and all of its features while we waited on finance to draft up the paperwork, knowing that we were not getting that specific car. It was a great experience overall, I would definitely recommend going to Covina VW ...

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Google Mar 30, 2021

This is the Dealership where I take my GTI to get all my services, staff is super friendly, I specially want to thank the Service guys (Rick), he helped me find my engagement ring which I dropped by accident in my car, and he did everything he could to find it. And now I have my ring back. Thank you again 🤗

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Google Mar 23, 2021

Dan & Patrick @ parts always have what My VW'S need ✌🏻

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Google Mar 18, 2021

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Google Mar 7, 2021

Great,great service.

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Google Mar 4, 2021

Superior car buying experience I have ever had. had been first got in touch with Derek over emails and what brought me walk into the store from lots of any other dealers, his responsive, rapid, always to-the-point style of conversation did carry through the whole experience of leasing my new Tiguan SE 2021 today in store. Great experience again, highly recommend them if you were to seek for a VW car, and their financial staff is very helpful and explain everything well to me. only took me close to 50 min from when I made decision to when they pass me the ...

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Google Mar 1, 2021

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DealerRater Jun 4, 2019

I have had many VWs and I have always had service at Bozzani. Charles and Ruben , they are the coolest guys in the service industry. Honest, friendly and easy going, no pressure. What more can u ask for ? Car wash, repaired right the first time ? It's all there. I, myself am a Service Advisor and have been in the automotive industry well over 20 years. I'm always hoping they'll hire me one day. Bozzani is definitely a place I would like to work at. I leased my last VW from Derek . He made the process so easy...and ...

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DealerRater Aug 26, 2018

We were pleased with the service we received from Derek Reyes and Andrew Barros. My daughter was very happy with her first new vehicle. The car was even delivered to my daughter’s work since she was working the day we agreed on a deal. High five to Andrew!

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DealerRater Jun 19, 2018

Went to look for a Volkswagen. And Erik showed me the Tiguan and then he introduced me to Anthony the Sales Manager and he explained everything to me, I had a lot of questions. The overall process was quick and I received an awesome deal on it. Thank you to the both of you.

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DealerRater Jul 2, 2017

Needed to do some Smog related and repairs for a lack of power on my VW Beetle. Took several days to determine what was wrong and to get the parts and do all the testing. Charles is a great service person but the labor cost was very high which always hurts but was able to get some good coupons to help a little, Also tI noticed hey put on over 100 miles on the odometer when I got it back so that was concerning as it seemed excessive even though they had to do tests to confirm the issues were resolved. ...

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DealerRater Jun 14, 2017

Samantha was very friendly, helpful patience person. We drove around show us lots of cars. We had her going back n fourth. I would go back to buy another car there. All good service.

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DealerRater Mar 16, 2017

Had the best encounter again the service here gets better and better every time I come. Never have me do something I don't need to do either.

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DealerRater Mar 11, 2017

Recently took my VW Rabbit into Bolzanni VW for service after the check engine light came on. Just like for my regular service visits, they did a great job. Solid, efficient, and courteous service. I highly recommend Bolzanni!

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DealerRater Mar 10, 2017

Ruben went above and beyond to make sure my car was taken care of quickly and efficiently. He's upfront and honest with everything that is being done with the car.

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DealerRater Mar 10, 2017

The service department always does a stellar job. The service is top notch and always completed on time. I drive a lot of miles in my work and it's reassuring that my car is dependable.

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DealerRater Jan 12, 2017

Trustworthy and very honest people from sales to service center highly recommended. I got a very good discount on my purchase of golf Wolfsburg edition

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DealerRater Jan 5, 2017

I honestly can't say enough good things about this particular VW dealership... When I went to buy my VW Jetta almost 6 years ago, I had really done my homework on the car I wanted to puchase, right down to what each package offered in detail. I went to Bozzani first to get my feelers out. Everything went well, but I still wanted to see what other dealerships (I don't mess around when it comes to money; I knew what I wanted and how much I was willing to pay.) My next stop was another VW dealership. Let's ...

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